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C r u c i a l
K n o w l e d g e
Scheduled Courses - January thru April 2009
If you know of six or more people who need any of these training courses
anywhere in the world, contact
Crucial Knowledge and we'll try to arrange these same courses
at a time and place of your choosing. You may also contact
Crucial Knowledge to request a course outline in MSWord
format be emailed to you for any of the courses listed below, or to
request development of a specific course tailored for your organization. ON-LINE COURSES ("test drive" one course at no charge) ARINC 429 Theory & Troubleshooting
Repair Station Management & Operation Courses Human Factors for FAA Repair Stations Avionics & Aviation Electronics Courses
Inspection Authorization Renewal - On-line
AS 9100 Rev. C Internal Auditor AS 9120:2002 QMS - Aerospace Requirements for Stockist Distributors - On-line Geometric Dimensioning & Tolerancing for Inspection, Design and Engineering
FCC Commercial Radio Operators License (GROL) Study & Exam ISO 9001:2008 QMS LEAD AUDITOR - On-line Aerospace Machine Trades Print Reading Aerospace Adhesives & Sealants - Boeing BAC5000 Torquing Aerospace Fasteners - Boeing BAC5509 ISO 17025 for Test & Calibration Labs ISO 14001 Environmental Auditing
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ISO 9001:2008 Lead Auditor Training & Certification |
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| What:
Registration as a Lead Auditor for ISO 9000 standards requires that an
individual take a required course and pass an examination. Successful
completion of this course and the examination (included) fulfills the
training requirements of the National Registration Scheme for Assessors
of Quality Systems. The ISO 9000 series standards and this five day
course are designed to provide an understanding of the ISO 9001:2008
standards; a guide to registration to the ISO standards; a guide to
registration as a Lead Auditor or Auditor; proven audit techniques to
apply immediately; and "how to" information conveyed by lecture,
discussions and a realistic case study in which the participant is the
auditor. Gladhill Associates is the presenter, Crucial Knowledge
hosts. Who: Mr. Chris Lair is a registered Quality System Lead Auditor - Aerospace, a Certified Quality Engineer, and is recognized by the RAB as a Qualified Aerospace Trainer. When: Class meets 8am to 4:30pm, Monday through Friday. The Lead Auditor written exam is held during the last half of Friday. Cost: $1895 includes all necessary materials, training, text and certification exam. For more information or to enroll, call Gary Burch at 301-412-5966. View the detailed course schedule by clicking HERE. Also, be sure to look at the ON-LINE QMS LEAD AUDITOR COURSES which are RABQSA approved! Comments from those who recently
attended ISO 9000 Lead Auditor Training & Certification: "This class met, then exceeded, my expectations." "Every Boeing Field Representative needs this class." "Excellent course. Thanks!" "I gained an understanding, along with some excellent
techniques for conducting audits." "The instructor was very skilled, knowledgeable, and
had good communication skills."
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AS 9100 Rev. C Lead Auditor Training & Certification |
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| What:
Become an AS 9100 Registered Lead Auditor. Suppliers to the
aerospace industry will find critical auditing guidance in this RABQSA
accredited course. Designed for aerospace manufacturers and suppliers,
this five-day program features workshops tailored to the working
environment of the aerospace industry, as well as discussions on ISO
9001, AS 9000, AS 9100, and applicable FAA and industry reports, rules
and regulations. Discussions focus on the elements that comprise a quality management system, including policy manual, procedures and work instructions in the aerospace industry. Workshops and case studies illustrate valuable tools for audit preparation, conduct and follow-up. Familiarity with ISO 9000 standards is recommended. Gladhill Associates is the presenter, Crucial Knowledge hosts. Who: Burt Gold, a Quality Systems Management Specialist with experience in ISO 9000 commercial and military applications. His 40 plus years of experience and expertise includes all aspects of quality control systems, manufacturing processes, and Total Quality Management. He has experience as an ISO 9000/AS 9100 Project Manager and Quality Management Consultant. Previously a Corporate Quality Assurance Engineer and Manager with Allied-Signal Aerospace, Mr. Gold is a Registered Lead Auditor with the RAB, an IRCA Environmental Auditor and an RAB AS9100 auditor. Alternate Instructor is Stanley Faust, who holds an Associates degree in Total Quality Management and Masters Degrees in Management Information Systems and Human Resource Development. He is a 27 year aerospace industry veteran, is certified with the IRCA as a QMS Aerospace Lead Auditor, and is also certified with the RAB as an Aerospace Industry Experienced Auditor (AIEA). Alternate instructor is Mr. Chris Lair is a registered Quality System Lead Auditor - Aerospace (IRCA), a Certified Quality Engineer, and is recognized by the RAB as a Qualified Aerospace Trainer. When: Class meets 8am to 4:30pm, Monday through Thursday, and 8am to 3:30pm on Friday. The Lead Auditor examination is held on Friday. Cost: $1895 includes all necessary materials, training, text and certification exam. Where: For more information or to enroll, call Gary Burch at 301-412-5966. Think you’ve already got what it takes? Take an on-line AS 9100 pretest by clicking HERE. or Learn more about AS 9100 in general by clicking
HERE.
We now offer the 40-hour Lead Auditor course as a hybrid mix of on-line training followed by three classroom days. By having students complete the initial portions of the Lead Auditor body of knowledge in on-line computer-based training, your travel time and time away from work is substantially reduced. You also save money! |
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Geometric Dimensioning & Tolerancing for Inspection, Design and Engineering |
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What: This GD&T course is designed for those employed in the aerospace engineering, design and inspection fields and provides an understanding of GD&T principles and applications for the ASME Y14.5M-1994 standards. Learn the key elements, symbols and concepts of Geometric Dimensioning and Tolerancing. Know what datums apply and when. Read and understand Feature Control Frames. Who: The instructor, Mr. James Keith, has 25 years of experience in aerospace design and inspection. He is an active, voting member of the ASME Y14.5 (GD&T), the Y14.8 (forgings and castings) and Y14.43 (functional gauging and fixtures) Standards Committees. He also is co-author of a soon-to-be-published book on GD&T Applications. Where: Class will be held at Hawthorn Suites, 2405 N. Ridge Road. That’s just north and west of the intersection of 21st Street North and Ridge Road. Click HERE to see a map. Cost: $599. Includes all necessary materials, training and text. GD&T for Shop Floor Employees What: This 16-hour GD&T introductory course is intended for shop floor employees and others who need to know how to interpret and work with GD&T blueprints in the measurement, fabrication and assembly of tooling, jigs, dies, and production components.Who: The instructor is Mr. James Keith. When: Class meets from 8 a.m. to Noon, Mondays, January 26, and February 2, 9 and 16, 2009.Where: This class will be held at Globe Engineering, 1539 S. St. Paul, Wichita, Kansas. Click HERE to see a map. Cost: $289 includes all necessary materials, training and pocket guide. For more information or to enroll, call Gary Burch at 301-412-5966. Think you’ve already got what it takes? Take an on-line GD&T pretest by clicking HERE. Read a paper by the instructor on how GD&T can save you money by clicking HERE. Comments from those who recently attended GD&T for Inspection, Design and Engineering: "This class will help me design better products, and improve company profits by reducing production costs." "This is a much needed skill for me to bring to my job." "My employer will see cost reductions for inspection and for out-sourced parts." "The instructor not only knew the material, but he explained how to apply it in appropriate ways." "I recommend that all engineers and quality inspectors that use GD&T attend."
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AS 9100 (Aerospace) Internal Auditor Training - Quality Assurance |
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What: AS 9100 (Rev. C) Internal Auditor is based on the quality system
requirements standard with additional requirements as established by the
aerospace industry. These requirements supplement the ISO quality system
model to satisfy internal, government and regulatory requirements for
the aerospace industry, and establish a single quality management system
for the aerospace industry. This class provides the needed training for
internal auditors and provides knowledge crucial to performing external
supplier audits to this new standard. By demonstrating conformance to AS
9100 (Rev. C), suppliers to the aerospace industry can gain a
competitive advantage and benefit from the improved processes and
continuous improvement that is the foundation of ISO 9001:2000. Almost
all major aerospace manufacturers are requiring suppliers to demonstrate
conformance to this standard.
Who: Burt Gold, a Quality Systems Management Specialist with experience in ISO 9000 commercial and military applications. His 40 plus years of experience and expertise includes all aspects of quality control systems, manufacturing processes, and Total Quality Management. He has experience as an ISO 9000/AS 9100 Project Manager and Quality Management Consultant. Previously a Corporate Quality Assurance Engineer and Manager with Allied-Signal Aerospace, Mr. Gold is a Registered Lead Auditor with the RAB, an IRCA Environmental Auditor and an RAB AS9100 auditor. Alternate Instructor is Stanley Faust, who holds an Associates degree in Total Quality Management and Masters Degrees in Management Information Systems and Human Resource Development. He is a 27 year aerospace industry veteran, is certified with the IRCA as a QMS Aerospace Lead Auditor, and is also certified with the RAB as an Aerospace Industry Experienced Auditor (AIEA). Alternate instructor is Mr. Chris Lair is a registered Quality System Lead Auditor - Aerospace (IRCA), a Certified Quality Engineer, and is recognized by the RAB as a Qualified Aerospace Trainer. When: All Wichita classes meet from 8am to 5pm on Thursdays, and from 8am to Noon on Fridays. Classes outside of Wichita meet from 8am to 5pm both days. Where: ON-LINE!!! This course is also available as an on-line training course that you can take on your own schedule at any internet-connected computer of your choice. View the course outline and on-line training details by clicking HERE. For more information or to enroll, call Gary Burch at 301-412-5966. Think you’ve already got what it takes? Take an on-line AS 9100 pretest by clicking HERE or Learn more about AS 9100 in general by clicking HERE.
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AS 9120:2002 Quality Management Systems - Aerospace
Requirements for Stockist Distributors |
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What: Become familiar with the purpose of SAE AS 9120:2002 Aerospace Requirements for Stockist Distributors Quality Management Systems, including abbreviations of the International Standard and the requirements for Aerospace and Original Equipment Auditors. You'll learn the requirements for Aerospace Experience Auditors and necessary continuing education and audit requirements. This standard addresses chain of custody, traceability, control and availability of records. AS9120 is applicable for use by organizations that procure parts, materials and assemblies, who sell these products to a customer in the aerospace industry. AS 9120 provides suppliers with a comprehensive quality system focused on areas directly impacting product safety and reliability including specific requirements for batch and lot splitting and maintaining conformance to specifications, defining documents and maintaining airworthiness certificates and requirements, control of records, traceability, and evidence of conformance. When and Where: At your convenience from any internet-connected computer. For more information or to enroll, call Gary Burch at 301-412-5966. To have your name ADDED or REMOVED from the Crucial Knowledge e-mail notification list: | |
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RABQSA Certified QMS ISO 9001:2008 Provisional Lead Auditor Certification Course - ON-LINE! |
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What: This self-paced on-line course is intended for those who need to obtain detailed knowledge and understanding of the ISO 9001:2008 Standard, in addition to its application in the audit process. This course includes all three RABQSA competency modules: Management System Auditing (AU), Auditing Quality Management Systems (QM), and Leading Management System Audit Teams (TL), thereby fully meeting the RABQSA requirements for application resulting in Provisional Auditor status for students successfully completing the coursework. Presentation by Gladhill Associates, hosted by Crucial Knowledge. Enroll in specific individual modules (QM - AU - TL), or take all three at a package discount. This is an RABQSA certified course. Learn more about the RABQSA Organization by clicking HERE. Learn more about Crucial Knowledge's On-Line Training by clicking HERE. Who: Initially developed by the RABQSA certified instructor Burt Gold, these on-line courses have been fully reviewed and approved by the RABQSA. When: At your own pace and beginning whenever you like. No travel expenses. No per diem. No commuting. No hotel rooms. No rigid schedule. Where: At any internet connected computer.
For more information or to enroll, call Gary Burch at 301-412-5966. To have your name ADDED or REMOVED from the Crucial Knowledge e-mail notification list: | |
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AS 9110 Lead Auditor Training - Quality Systems for Aircraft Repair Stations - RABQSA Approved |
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What: Become an AS 9110 Lead Auditor by upgrading your existing ISO 9001 or AS 9100 Lead Auditor status in this two day "bridge" course. This two-day course is RABQSA approved and presents thorough information regarding the AS 9110 standard, which defines the quality system requirements for the maintenance of commercial, private and military aircraft. Presentation by Gladhill Associates, hosted by Crucial Knowledge. Certifying your organization's quality management system to the AS 9110 standards:
Who: This class is taught by Burt Gold, a Quality Systems Management Specialist with experience in ISO 9000 commercial and military applications. His 40 plus years of experience and expertise includes all aspects of quality control systems, manufacturing processes, and Total Quality Management. He has experience as an ISO 9000/AS 9100 Project Manager and Quality Management Consultant. Previously a Corporate Quality Assurance Engineer and Manager with Allied-Signal Aerospace, Mr. Gold is a Registered Lead Auditor with the RABQSA, an IRCA Environmental Auditor and an IRCA AS 9100 AEA auditor. When: Class meets from 8 a.m. to 4:30 p.m. Cost: Instructor lead: $995 includes all necessary materials. On-line: $695. Where:
Learn more about AS 9110 by clicking HERE For more information or to enroll, call Gary Burch at 301-412-5966. To have your name ADDED or REMOVED from the Crucial Knowledge e-mail notification list: | |
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FCC Commercial Radio Operators License (GROL) Study & Exam |
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What: Prepare for the Federal Communication Commission’s General Radiotelephone Operators License exam, Elements 1 and 3 AND 8 (RADAR ENDORSEMENT), guided by a GROL licensed instructor and using questions taken from the exam pool and GROL body of knowledge. The FCC GROL license is issued for the lifetime of the holder. Who needs the license? The FCC requires the license to repair and maintain (including modify and install):
Who: Don Thomas, formerly an aircraft electrical and electronics instructor with Raytheon Aircraft, The Boeing Company, Cessna Aircraft, and the United States Air Force Airborne Radio Communications and Technical College, Urbana, Illinois. Mr. Thomas is a General Radiotelephone Operator License holder, a amateur radio enthusiast, holds a commercial pilot license, and is a member of the GROL Question Pool Review committee. When: Class meets from 3pm to 8pm, weekdays from Monday, February 23 through Friday, February 27, and from 8am to 4pm on Saturday, February 28, 2009. Exams for element 1, 3 and 8 are held from Noon to 4pm on Saturday, February 28, 2009. Where: This class will be held in Wichita, Kansas, at Hawthorn Suites, 2405 N. Ridge Road. That’s just north and west of the intersection of 21st Street North and Ridge Road. Click HERE to see a map. Cost: $899 and includes all books, materials and the written exam for Elements 1, 3 and 8. For more information or to enroll, call Gary Burch at 301-412-5966. Think you’ve already got what it takes? Take an on-line GROL pretest for Element 1 by clicking HERE Take an on-line GROL pretest for Element 3 by clicking HERE Take an on-line GROL pretest for Element 8 by clicking HERE or Learn more about GROL in general by clicking HERE
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Print Reading for Machine Trades - Aerospace |
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What: Primarily intended for shop floor personnel and quality control inspectors, this 16-hour course will thoroughly acquaint you with print reading specific to machine trades and aerospace production. Topics include types of prints, conventional drafting, computer-aided design, print layout, object representation, shop math, GD&T, threads and fasteners, sectional views, auxiliary views, detail and assembly prints, machined features, gears and cams, and numerical control documents. The focus of the course is to help students in machine trades with visualization of print components, assemblies and subassemblies, and then introduce the various areas on prints and related paperwork where additional information can be found. The course is intended to present machine trades production drawings from the viewpoint of the blueprint reader, rather than the viewpoint of the draftsman. Who: The instructor, Mr. James Keith, has 25 years of experience in aerospace design and inspection. He is an active, voting member of the ASME Y14.5 (GD&T), the Y14.8 (forgings and castings) and Y14.43 (functional gauging and fixtures) Standards Committees. He also is co-author of a soon-to-be-published book on GD&T Applications. When: Class meets from 8am to Noon on four consecutive Mondays, February 23, and March 2, 9 and 16, 2009.
Where: This class will be held at Globe Engineering, 1539 S. St.
Paul, Wichita, Kansas. Click
HERE
to see a map.
Cost:
$269 and includes all books and
materials. See how recent attendees have reviewed this course by clicking HERE. For more information or to enroll, call Gary Burch at 301-412-5966. To have your name ADDED or REMOVED from the Crucial Knowledge e-mail notification list: | |
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Aerospace Adhesives & Sealants - Boeing Process Specification BAC5000 |
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What: This eight-hour instructor lead class teaches aviation adhesives and sealants (appropriate for recertification) to the process specifications BAC5000 and BAC5504, including integral tank, brushcoating, priming, cleaning and preparation, fillet, fay and prepack. Includes training on sealant classes, curing and drying, sealant naming conventions, nomenclature, solvents, time/temperature sensitivity, storage and handling properties, requirements, processes, applications, methods, and inspection criteria. Who: Gary Burch is training program manager for Crucial Knowledge. He holds a B.S. in Journalism from the University of Kansas and was previously a Human Factors/Ergonomics analyst for The Boeing Company, where he also managed training projects and programs. He also had responsibility for tracking and analysis of Boeing’s “Aging Fleet” program, prompted by the Aloha Airlines incident. His work includes 13 years as the aviation training specialist for Butler County Community College, as well as several years as managing editor of engineering and technical publications. When: Class meets from 8 a.m. to 4:30 p.m. Cost: $169 and includes all books and materials. Where: See how recent attendees have reviewed this course by clicking HERE. For more information or to enroll, call Gary Burch at 301-412-5966. To have your name ADDED or REMOVED from the Crucial Knowledge e-mail notification list: | |
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Torquing Aerospace Fasteners - Boeing Process Specification BAC5009 & Douglas DPS 4.780 & 2.70-2 |
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What: Primarily intended for shop floor personnel and inspection, this four-hour instructor lead course will thoroughly acquaint you with torquing fasteners to generally accepted industry standards, including Boeing BAC5009 and Douglas DPS 4.780 and 2.70-2. Topics include choosing the proper torque equipment, proper and safe use of torque equipment, calculating torque correction factors, accessing applicable specifications and determining torque values, tool storage, and conversion between foot pounds and inch pounds. Who: Gary Burch is training program manager for Crucial Knowledge. He holds a B.S. in Journalism from the University of Kansas and was previously a Human Factors/Ergonomics analyst for The Boeing Company, where he also managed training projects and programs. He also had responsibility for tracking and analysis of Boeing’s “Aging Fleet” program, prompted by the Aloha Airlines incident. His work includes 13 years as the aviation training specialist for Butler County Community College, as well as several years as managing editor of engineering and technical publications. When: Class meets from 5pm to 8pm in Los Angeles and Wichita. Class meets from 8am to 11am in Dallas/Fort Worth. Cost: $89 and includes all books and materials. Where: For more information or to enroll, call Gary Burch at 301-412-5966. To have your name ADDED or REMOVED from the Crucial Knowledge e-mail notification list: | |
C r u c i a l K n o w l e d g e
2544 N. Fox Run CourtWichita KS 67226
Phone: 301-412-5966
Email: gary@crucial-knowledge.info
Training Cancellation Policy
Crucial Knowledge reserves the right to cancel and or amend the scheduled dates, locations, and accommodations of any scheduled training course offerings. Crucial Knowledge will make every effort to notify course registrants within a reasonable period of time. However, Crucial Knowledge is not responsible for personal travel, accommodations, or other incidental expenses in connection with any changes or cancellations. In the event Crucial Knowledge has to cancel a specific course offering, a full refund of course registration fees will be made or a reservation in future offering provided (choice being that of the registrant). Registrants will be notified by telephone or e-mail or fax of any cancellations. Paid registrants will be given the option of being issued a refund after the cancellation or reserving a seat for the next available course date.
Cancellation and Refund Policy
1) Substitutions for registrants with someone else within your organization is permitted with prior approval.
2) Registrants who wish to cancel their reservation must do so at least two weeks prior to the course date in order to receive a full refund. Cancellations less than two weeks prior to the course date will receive a 50-percent refund.
3) Registrants who fail to attend are subject to the full course fee.
Recent clients include employees from:
AAR Aircraft Component Services Aerocess Inc.
Aero Controls
Aero Instruments
Aero Space Controls Corp.
Aero Maritime
Aero Technolgies
Aero Twin
Aerocess
AeroMech Inc.
AeroTurbine Operations Center
Air Asia Company
Air Canada
Air Capitol Plating
Air New Zealand
Aircraft Parts Corp.
AirTechnics
Air Shunt
Alcoa Fastening Systems
Allflight - Infinity Air Repair
Ametek
Appearance Group
Atlantic Aero
BAE Systems
B/E Aerospace
Barnes Aero
Becker Avionics
Biscane Helicopter
Bombardier Learjet
Bridport Inflatables/AmSafe
Business Aviation Services
Burnham Composites
C.E. Machine
California Department of Forestry
Central Florida Air Maintenance
Cessna
Champion Aerospace
Cincinnati Thermal Spray
Circle Seal
Coopesa R.L.
Cornerstone Warehousing
Cox Machine
Creative Precision
DHL of Guatemala, S.A.
Dallas Airmotive
Dearborn Electronics
Eaton Aerospace
ECI - Engine Components Inc.
Ellison Surface Technologies
Elliott Aviation
Empire Aero Center
Engine Components Inc.
Enviro Systems
Epps Aviation
Executive Beech Kansas City
Federal Aviation Administration
Firstmark Aerospace
FR-HiTEMP
Globe Engineering
Goodrich Customer Services - Americas
Havelsan A.S.
Helicomb International
Honeywell
Interface Aviation
Inter-Safe
Israel Airlines
Jet-Service
Joined Alloys
Kansas Aviation of Independence LLC
Kiser Manufacturing
Lan Chile
Machining Specialists
Meggitt Safety Systems
Miami Tech Line Maintenance
MidCoast Aviation
Midwest Airlines
National Flight Services
Nex-Tech Processing
North Slope Search & Rescue
Northrop Grumman
Ocean Air Flight Services
Oxwell Inc.
PHI Petroleum Helicopters
Pacific Airframe & Engineering
Pacific Northwest Inflatables
Pacific Precision Products
Parker-Hannifin
Pemco
Petroleum Helicopters
PPI Aerospace
Pratt & Whitney
Precise Metals
Precision Resources
Premier Air Centers
Propulsion Technology
Quest International
Raytheon - Beechcraft
Raytheon Aircraft Services
RFC Roll Forming Corporation
Rosen Aviation Controls
San Antonio Aerospace
Sanmina SCI
Savannah Air Center
Securaplane Technologies
Simplex
Singapore Technologies Aerospace
Skyway Airlines
South Africa Civil Aviation Authority
Southeast Aerospace
Southern California Aviation
Spirit AeroSystems
Starport USA
Sweeney Engineering
Synchronous Aerospace
TFC Manufacturing
TECT Aerospace
Texas Aviation Services
Thales Group
Thayer Aerospace
The Boeing Company
The ServiCenter Inc.
Timken
Transaero Airlines
VT Miltope
Vertical de Aviacion
Volvo Aero Services LP
Weber Aircraft LP
West Coast Charters
Whittaker Controls
World Wide Aircraft Services
C r u c i a l K n o w l e d g e
is a member of
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