C r u c i a l K n o w l e d g e

2544 N. Fox Run Court

Wichita KS 67226


AS9100C Internal Auditor Training

Course Description

AS 9100C is based on the ISO 9001:2008 quality system requirements standard and includes additional requirements as established by the aerospace industry. These requirements supplement the ISO quality system model to satisfy internal, government and regulatory requirements for the aerospace industry, and establish a single quality management system for the aerospace industry. This class provides the needed training for internal auditors in accordance with AS 9100C and is of assistance to performing external supplier audits to this new standard. By demonstrating conformance to AS9100C, suppliers to the aerospace industry can gain a competitive advantage and benefit from the improved processes and continuous improvement that is the foundation of ISO 9001:2008. Almost all major aerospace manufacturers are requiring suppliers to demonstrate conformance to this standard.

Course Objectives

This course provides vital information to guide individuals and companies in reviewing current systems, planning and accomplishing change, and understanding the challenges associated with the AS9100C.

At the successful completion of this course, the student should be able to:

Describe the reasons and process for changing a QMS standard in accordance with AS 9100C

Explain the primary terms, philosophy, and structure of the standard

Summarize the implications of changes required by AS 9100C

Cite specific requirements and guidelines of AS 9100C

Describe desirable auditor qualifications and manners of conduct

Explain appropriate elements of AS 9100 documentation systems

List the steps for properly implementing AS 9100 and conducting internal audits

Describe the characteristics of objective evidence

Method of Instruction

This course is offered as computer based training (CBT) and is accessible to anyone with a computer and internet access. The course has a series of chapters with quizzes and/or tasks that students must perform either at the end of or during the course. Student progress, quizzes and tasks are monitored and evaluated by instructors through internet communications, which are automatically transmitted via the CBT portal and emails.

The AS 9100 Internal Auditor Training Course is comprised of 11 modules and approximately 260 screen pages (plus two .pdf documents describing the standard itself and the AS9101 "checklist."). Also, many pages have short audio segments.


The course includes 10 evaluated quizzes and tasks (a sample follows this course outline). Students have 30 days to complete the course from the date of activation.

The training program can be configured such that individual student progress and evaluations can be simultaneously shared with company training officers and supervisors.


Crucial Knowledge has capabilities to deliver ISO 9001:2008, AS 9100, QS 9000, ISO/TS 16949 and ISO 14000 training to individuals and businesses through CBT. The system is ideal for companies going through the registration process, as well as companies who are already registered.

Students receive a certificate of completion upon successful completion through the mail.

Available CBT courses include ISO 9001, AS 9100, QS 9000, AS 9120, ISO/TS 16949, ISO 17025 and ISO 14001. Course designs include management overview, internal quality auditing, documentation, and implementation.

Crucial Knowledge’s CBT is cost effective – no need for travel and travel expenses, no time away from work, and schedule flexibility allowing students to work at their own pace and at convenient times, at work or at home.

Crucial Knowledge

2544 N. Fox Run Court

Wichita KS 67226





Example of CBT evaluated quiz (from AS 9100 Internal Auditor Course)


The audit team comes across a balance on the shop floor with a calibration tag indicating a required calibration frequency of every month. The tag indicates that the last calibration was two weeks earlier.

The team records the identification number of the balance to review the calibration records. Calibration records for the balance are maintained in identified files in the quality office.

In the file for this balance is a Gage R&R study from when the balance was new, one year earlier. There is also a Work Instruction defining how the calibration process is done. The Work Instruction also indicates that the balance is very sensitive and safe handling procedures are documented. The calibration records indicate that there is never any deviation in recording readings at the time of calibration.

When questioned about this, the calibration technician reports that he would not release the gage if it was not reading right on. When asked to briefly describe the calibration process, the technician describes the method as follows:

"The balance is brought into the office by the inspector when it due for calibration. The technician immediately takes the balance apart to clean and replace worn parts, as described in the work instructions. The balance is reassembled and checked with a standard traceable to NIST. Adjustments are made, the standard is checked again, and the results are recorded. A new sticker is put on the balance and is returned to use."


  1. Conforming or Nonconforming?

  3. Applicable AS9100 clause:

  5. State the reasons for your decision.

  7. State the additional information the auditor needs to come to a decision.

  9. State how the auditor could obtain this information.